CHKDIN, its subsidiaries and its affiliates (“CHKDIN”) is committed to protecting the privacy and security of its users. CHKDIN’s goal is to provide you with a personalised Internet experience that delivers the information, resources and services that are most relevant and helpful to you. In order to achieve this goal, CHKDIN sometimes collects information during your visits to understand what differentiates you from other users of CHKDIN ‘Services’. CHKDIN operates under the following set of strict privacy principles:
a. The only information CHKDIN obtains about individual users to its ‘Services’ is that supplied voluntarily by users/representative and as set forth below.
b. In cases when CHKDIN may need personal information to provide users with customized content or to inform them about new features or services, users are explicitly asked for that information. Personally identifiable information provided by users (name, e-mail or home address, etc.) will not be disclosed to anyone unless users indicate that CHKDIN may do so, or unless required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.
Only statistical information about CHKDIN users as a group (usage habits, demographics) may be shared with any affiliate, subsidiary, sponsor, advertiser or partner of CHKDIN, unless an appropriate confidentiality agreement is in place. CHKDIN employs strict security measures to safeguard online transactions. All personal information is stored in a secured database. The following discloses CHKDIN’s information gathering and dissemination practices for CHKDIN ‘Services’ . Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service. Here you will learn what personally identifiable information of yours is collected, how and when CHKDIN might use your information, how CHKDIN protects your information, who has access to your information, and how you can correct any inaccuracies in the information.2. What Information is Collected.
CHKDIN collects certain information from its users in three ways: (a) from CHKDIN Web server logs, (b) with cookies and (c) directly from the user.
CHKDIN ‘Services’ registration systems for Physical and Virtual Event require users to give CHKDIN contact information such as their name, phone number and e-mail address, and demographic information such as a ZIP code. The user’s contact information is used to contact the user when necessary. Users may choose (opt-in) to receive future mailings; see the choice/opt-in section below. CHKDIN uses this data to tailor the user’s experience at CHKDIN ‘Services’, showing the user content that reflects their stated preferences. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but personally identifiable information will not be disclosed without the user’s prior consent..
Some CHKDIN ‘Services’ features may use applications to collect data to facilitate an e-commerce transaction. CHKDIN will ask your explicit permission to transfer this data to a third party to facilitate this transaction. CHKDIN may store this information to verify the transaction for customer service and accounting reasons and may use this information to help personalize your experience on CHKDIN ‘Services’ . CHKDIN may also share this information with other third parties on an aggregate basis, but it does not indicate the identity of individual users. See the External Links section below for additional disclaimers regarding third- party Web sites..
In order to provide users with greater value, CHKDIN may provide links to various third party Web sites. However, even if a third-party affiliation exists between CHKDIN and that destination site, CHKDIN exercises no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures. CHKDIN assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, CHKDIN cannot take responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for your convenience, and as such, you access them at your own risk. However, CHKDIN wishes to ensure the integrity of the CHKDIN ‘Services’ and its destination links, so any comments pertaining to CHKDIN ‘Services’ or any sites accessed through CHKDIN links are greatly appreciated. See the Contacting this Web Site section below..
CHKDIN ‘Services’ online surveys and questionnaires may ask users for contact, demographic and other information. The user’s contact information is used to contact the user when necessary. Demographic and profile data is also collected at CHKDIN ‘Services’ . This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but it does not indicate the identity of individual users..
CHKDIN ‘Services’ has security measures in place to protect the loss, misuse and alteration of the information under CHKDIN’s control. CHKDIN employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.
In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the "GDPR") becomes effective. The GDPR requires CHKDIN and Organizers using the Service to provide Users with more information about the processing of their Personal Data.
Here is what you need to know:
Legal grounds for processing your Personal Data
The GDPR requires us to tell you about the legal ground we're relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data will typically be because:
• you provided your consent;
• it is necessary for our contractual relationship;
• the processing is necessary for us to comply with our legal or regulatory obligations; and/or
• the processing is in our legitimate interest as an event solution and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).
Transfers of Personal Data
As CHKDIN is a global company, we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.
Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK, we take legal required steps to make sure that appropriate safeguards are in place to protect your Personal Data. For example, CHKDIN has its Affiliate in UAE and for the events executed in that area, the data is provided to the affiliate to execute the event. In this case, we take proper legal steps with the Affiliate to safeguard your Personal Data.
Personal Data retention
We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
If you have an account with us, we will typically retain your Personal Data for a period of 30 days after you have requested that your account is closed or if it's been inactive for 7 years.
Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.
You can exercise these rights contacting us using the contact information set out in the website. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.
If you have a complaint about how we handle your Personal Data, please get in touch with us to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
CHKDIN as a data controller and a data processor
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as "data controllers") and organizations that process personal data on behalf of other organizations (known as "data processors"). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.
CHKDIN may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.
For example, if you create an account with us to organize your events, CHKDIN will be a data controller in respect of the Personal Data that you provide as part of your account. We will also be a data controller of the Personal Data that we have obtained about the use of the Applications or CHKDIN’s Properties, which could relate to Organizers or Consumers. We use this to conduct research and analysis to help better understand and serve Users of the Services as well as to improve our platform and provide you with more targeted recommendations about events we think may be of interest to you.
However, if you register for an event as a Consumer, we will process your Personal Data to help administer that event on behalf of the Organizer (for example, sending confirmation, promotional and feedback emails, processing payments, etc.) and to help the Organizer target, and understand the success of, their event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various sales channels, etc.). In these circumstances, CHKDIN merely provides the "tools" for Organizers; CHKDIN does not decide what Personal Data to request on registration forms, nor is it responsible for the continued accuracy of any Personal Data provided. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the Organizer as the data controller, not to CHKDIN.